Matthew is the copywriter for you and Kayleigh is the graphic designer you've always dreamed of. But it's okay if you have questions - you have to be sure that the service is right for your business.

Below you'll find the answers to the most frequently asked questions. If you can't find what you're looking for, just CONTACT US, and we'll be happy to answer any queries you may have.


Q. Is a face to face meeting essential before hiring?

A. No, our services are conducted online, but we're happy to talk to you on the phone or via Skype, adding that personal touch.

Q. How will I know how much you will charge?

A. This will be agreed upon before we begin. Most jobs will be at a pre-arranged fee, but can work on an hourly rate too.


We don't do hidden surprises, it's bad practice. We'll calculate everything before we get started!

Q. How do you me the work?

A. We'll send it to you via e-mail in Microsoft Word format, or as a PDF for the copy, and the graphic design will arrive in any image format requested!


Q. I'd like you to do some copy, but how do I tell you what I need?

A. E-mail us, and we'll send you a Project Planner to complete. It will cover all aspects of the work you want doing. Then just e-mail it back!

Q. Who will set the timeline for the job?

A. You. Depending on the size of the job we will have it back to you within the requested return time.

Occasionally, we may request longer, but we'll chat about this, so we're on the same page.

Q. I'm happy with your work, how do I make a payment?

Once you sign off the work we'll invoice you. If we hear nothing back 10 days after the first or second drafts, we'll send an invoice, payable within 28 days.

Rip the bland out, let us make you stand out!

Q. Are there any up front costs?


A. Nope.


Simple as that!



Q. I'm not happy with the work. What can I do?

A. First drafts are tricky, it's about us working out what fits your business.


If you need amendments we'll produce a second draft, making sure everything is perfect. You can't buy peace of mind like that!